Privacy Policy

Evergreen Engineers Ltd is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and share personal data in accordance with the
UK General Data Protection Regulation (UK GDPR) and the
Data Protection Act 2018.

This policy applies to our Property Inspection Report service for UK Immigration and Visa applications.

1. Who We Are

Evergreen Engineers Ltd is the data controller for the personal data we process in connection with our services.

Contact email: info@egengineers.co.uk

2. Personal Data We Collect

We may collect and process personal data about you through various methods, including:

• Website contact forms
• Email correspondence
• Telephone communications
• Information provided directly to our onsite surveyor
• Any other written, verbal, or electronic means

The personal data collected may include your name, contact details, property address,
occupancy information, visa-related information, and any other information required
to provide our services.

3. How We Use Your Personal Data (Purpose and Lawful Basis)

We process your personal data for the following purposes:

• To contact you regarding your enquiry or instructions
• To assess the suitability of your property for a UK Immigration or Visa application
• To carry out property inspections and prepare Property Inspection Reports
• To verify information and documentation
• To comply with legal, regulatory, and official requirements

The lawful bases for processing under UK GDPR include:

• Performance of a contract or steps taken prior to entering a contract
• Compliance with a legal obligation
• Legitimate interests, where such interests are not overridden by your rights

4. Sharing of Personal Data

We may share your personal data only where necessary and appropriate, and only with authorised
persons or organisations, including but not limited to:

• UK Home Office
• UK Visas and Immigration (UKVI)
• British High Commission or British Embassy
• Immigration adviser, immigration advisor, solicitor, or any related person dealing with your case
• Other government bodies
• Law enforcement authorities

Personal data will only be shared for verification purposes, compliance with legal obligations,
or where required by law or official request.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

In most cases, personal data will be retained for up to six (6) months to allow for
document verification, follow-up queries, and administrative purposes.

Data may be retained for a longer period where:

• You request or authorise us to do so
• An authorised person or authority requires retention
• Retention is required to meet legal or regulatory obligations

6. Data Storage and Security

We implement appropriate technical and organisational measures to protect personal data against
unauthorised access, loss, misuse, alteration, or disclosure.

Personal data is stored securely within our systems and records and is accessible only to authorised
personnel.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request rectification of inaccurate or incomplete data
• Request erasure of personal data, where applicable
• Request restriction of processing
• Object to processing in certain circumstances

If you have shared personal information or submitted comments, you may request a copy of the personal data we hold about you, including any information you have provided. You may also ask us to delete your personal data, except where we are required to retain it for administrative, legal, or security reasons. To exercise your rights, please contact us.

8. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint
with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

We encourage you to contact us first so we can attempt to resolve your concern.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements,
ICO guidance, or our services. Any updates will be published on our website.

Last updated: 2026